Terms of service

Terms of Service

Overview

Welcome to EcoFriend. These Terms of Service ("Terms") govern your use of our website, products, services, and online store (collectively, the "Services"). By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

EcoFriend's store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

1. Eligibility and Accounts

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission to allow minors under your care to use the Services.

You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and all activities conducted through your account.

Accounts may not be transferred, sold, or assigned to another person.

2. Products and Services

We strive to display products accurately; however, actual colors, appearances, and product details may vary depending on your device and settings.

We reserve the right to modify product descriptions, discontinue products, or limit quantities available for purchase without prior notice.

3. Orders

Submitting an order constitutes an offer to purchase. Orders are accepted only after payment has been processed and EcoFriend confirms acceptance.

We reserve the right to refuse, modify, or cancel orders at our discretion. If changes occur, we will attempt to notify you using the contact information provided.

Returns and exchanges are governed by our Refund Policy.

Products are intended for personal or household use and not for resale or export.

4. Pricing and Payments

Prices, promotions, and discounts may change without notice.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.

You agree to provide accurate billing and payment information and authorize us to charge the payment method used for your purchases.

5. Shipping and Delivery

Delivery dates are estimates only and are not guaranteed.

EcoFriend is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control. Ownership and risk of loss transfer to you once products are handed to the shipping carrier.

6. Intellectual Property

All content on our Services, including text, graphics, logos, images, videos, trademarks, and designs, is owned by EcoFriend, its licensors, or partners and is protected by applicable intellectual property laws.

You may use our Services for personal, non-commercial purposes only. Unauthorized copying, reproduction, distribution, or modification is prohibited.

7. Third-Party Tools and Services

Our Services may provide access to third-party tools or services. These are provided "as is" without warranties or guarantees.

Your use of third-party tools is entirely at your own risk and subject to the third party's terms and conditions.

8. Third-Party Links

Our website may contain links to external websites. EcoFriend is not responsible for the content, accuracy, products, or services offered on third-party websites.

Accessing third-party websites is done at your own risk.

9. Relationship with Shopify

Our store operates using Shopify's platform. However, all purchases and transactions are made directly with EcoFriend.

Shopify is not responsible for products, services, transactions, losses, or damages related to purchases made through our store.

10. Privacy

Your use of the Services is governed by our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be collected and processed by Shopify and its service providers to facilitate and improve the Services.

11. Feedback and User Content

If you submit feedback, reviews, suggestions, or other content, you grant EcoFriend a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content for business purposes.

You are responsible for ensuring that any content you submit does not violate laws or third-party rights.

12. Errors and Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions related to pricing, product information, availability, or promotions at any time, including after an order has been submitted.

13. Prohibited Activities

You may not use the Services to:

  • Violate any laws or regulations.

  • Infringe intellectual property rights.

  • Harass, abuse, threaten, or harm others.

  • Upload viruses, malware, or malicious code.

  • Send spam or deceptive communications.

  • Collect personal information without authorization.

  • Scrape, automate, or access the Services using bots, AI agents, spiders, or similar tools without permission.

  • Circumvent security features or access restrictions.

Violation of these rules may result in suspension or termination of your account.

14. Automated Agents

Any automated software, bot, AI agent, or similar system accessing our Services must clearly identify itself and comply with all restrictions imposed by EcoFriend.

We may limit, restrict, or block automated access at our discretion.

15. Termination

We may suspend or terminate your access to the Services at any time and without prior notice if we believe you have violated these Terms.

Certain provisions, including intellectual property, liability limitations, indemnification, and privacy obligations, will survive termination.

16. Disclaimer of Warranties

The Services and all products are provided on an "as is" and "as available" basis.

EcoFriend makes no warranties, express or implied, regarding the operation of the Services, the accuracy of information, or the suitability of products for a particular purpose.

To the fullest extent permitted by law, all implied warranties are disclaimed.

17. Limitation of Liability

To the maximum extent permitted by law, EcoFriend, its affiliates, employees, partners, contractors, licensors, and Shopify shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services or products purchased through the Services.

18. Indemnification

You agree to defend, indemnify, and hold harmless EcoFriend, Shopify, and their affiliates from claims, damages, liabilities, losses, and expenses arising from:

  • Your violation of these Terms.

  • Your violation of applicable laws.

  • Your infringement of any third-party rights.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our policies and notices, constitute the entire agreement between you and EcoFriend regarding the Services.

21. Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

EcoFriend may transfer or assign its rights and obligations without restriction.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws and courts of the jurisdiction where EcoFriend is headquartered.

23. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Material changes will be communicated as required by law.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

24. Contact Information

For questions regarding these Terms of Service, please contact us at:

Email: ecofriend72@gmail.com
Company: EcoFriend